Cookie Policy

What is a cookie?

A cookie is a small piece of information that is downloaded to your computer or mobile device to enable certain features and functionality. Cookies are intended to help you access and use websites and applications faster and more efficiently and to provide a more personalised experience. For example, cookies can help you enter a site without having to login, resume where you left off, remember your preferences, and track and analyse how you use a site so the site can be improved. The cookies we use may be associated with Connectworks’ domain (first-party cookies) or a third party’s domain (third-party cookies).

How do we use cookies?

We use cookies and other similar technologies such as pixels, and tags for the purposes described below. The cookies we use can be categorised into five categories:

  • Necessary
  • Functional
  • Analytics
  • Performance
  • Advertisement

We use Google Analytics to measure aggregate website statistics on our website to track performance over time. Learn more about how Google Analytics uses your data.Prevent your data from being used by Google Analytics.

Where do we use cookies?

These cookies are used across the following Connectworks domains:



Necessary cookies are required to enable the basic features on our website site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable (PII) data. You may be able to block these cookies using your browser settings, but then parts of our website or service may not work.

Name Domain Duration Description
AWSALBCORS 7 days This cookie is managed by Amazon Web Services and is used for load balancing.
JSESSIONID Session The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. This cookie is used to monitor site performance and user experience.
cookieyes-consent 1 year CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
__hssrc 30 minutes This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__hssrc 30 minutes HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__cfruid session Cloudflare sets this cookie to identify trusted web traffic.


Functional cookies allow enhanced functionalities and personalization, such as videos or live chat, and other third-party features. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these functionalities may not work properly.

Name Domain Duration Description
loglevel never Maintains settings and outputs when using the Developer Tools Console on current session.
__cf_bm 30 minutes This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
sp_t 1 year The sp_t cookie is set by Spotify to implement audio content from Spotify on the website and also registers information on user interaction related to the audio content.
sp_landing 1 day The sp_landing is set by Spotify to implement audio content from Spotify on the website and also registers information on user interaction related to the audio content.


Analytical cookies help us understand how our website performs, how you interact with our site, and whether there may be technical issues. If you do not allow these cookies, we will not be able to monitor our performance or understand how you use our website or services in order to make improvements to our user experience.

Name Domain Duration Description
_gid 1 day Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_ga 1 year 1 month 4 days The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
gtm_id 1 year Tracks how to interact with Intercom websites and ensures you are seeing page states that are relevant to your experience.
vuid 2 years Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
__hstc 5 months 27 days Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk 5 months 27 days HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
_gcl_au 3 months Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
cb_group_id 1 year Clearbit sets this cookie to track page views and traits for Clearbit
cb_anonymous_id 1 year Clearbit sets this cookie to track page views and traits for Clearbit.
_gat_UA-* 1 minute Google Analytics sets this cookie for user behaviour tracking.
_ga_* 1 year 1 month 4 days Google Analytics sets this cookie to store and count page views.


Performance cookies help us to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for you.

Name Domain Duration Description
__cflb 12 hours This cookie is used by Cloudflare for load balancing.
AWSALB 7 days AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.


These cookies are used to deliver advertising that is more relevant to you and to measure the effectiveness of our advertising campaigns. They may be set through our site by our advertising partners. If you do not allow these cookies, you will experience less targeted advertising.

Name Domain Duration Description
test_cookie 15 minutes sets this cookie to determine if the user's browser supports cookies.
cb_user_id 5 months 27 days Clearbit sets this cookie to collect data on visitors. This information is used to assign visitors into segments, making website advertising more relevant.
IDE 1 year 24 days Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.

Managing Cookies

Most browsers allow you to manage how cookies are set and to clear cookies and browsing data. See your browser settings for how to do this. Be aware that if you choose not to enable or disable some types of cookies, certain features and functionality on our website may not work and your overall user experience may be worse.

We use a cookie management tool called CookieYes to record consent for cookies that are not necessary for the basic functioning of our website. We may ask for your consent to use these types of cookies periodically to ensure that we stay up to date on your cookie preferences. Please note that cookies that are needed for our website to function cannot be disabled, these fall into the necessary category.

Also, some third-party advertising networks, like Google, allow users to opt out of or customise preferences associated with their internet browsing. 

Contact Us

If you have any questions regarding this policy or how we use cookies, please contact us at

Last Updated: 21 July 2023