Connectworks Cookie Policy

What is a cookie?

A cookie is a small piece of information that is downloaded to your computer or mobile device to enable certain features and functionality. Cookies are intended to help you access and use websites and applications faster and more efficiently and to provide a more personalized experience. For example, cookies can help you enter a site without having to login, resume where you left off, remember your preferences, and track and analyze how you use a site so the site can be improved. The cookies we use may be associated with Connectworks’ domain (first-party cookies) or a third party’s domain (third-party cookies).

How do we use cookies?

We use cookies and other similar technologies such as pixels, and tags for the purposes described below. The cookies we use can be categorized into five categories:

Necessary
Functional
Analytics
Performance
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Where do we use cookies?

These cookies are used across the following Connectworks domains:

www.connectworks.com
support.connectworks.com
goconnectworks.com

Necessary

Necessary cookies are required to enable the basic features on our website site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable (PII) data. You may be able to block these cookies using your browser settings, but then parts of our website or service may not work.

Name	Domain	Duration	Description
crumb	www.connectworks.com	Session	Squarespace sets this cookie to prevent cross-site request forgery (CSRF).
intercom-id-u7g143iy	.support.connectworks.com	8 months 26 days 1 hour	Allows visitors to see any conversations they've had on Intercom websites.
intercom-session-u7g143iy	.support.connectworks.com	7 days	Allows users to access their conversations and have data communicated on logged out pages for 1 week.
AWSALBCORS	goconnectworks.com	7 days	This cookie is managed by Amazon Web Services and is used for load balancing.
JSESSIONID	goconnectworks.com	Session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. This cookie is used to monitor site performance and user experience.
cookieyes-consent	.www.connectworks.com	1 year	CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
intercom-device-id-u7g143iy	.support.connectworks.com	8 months 26 days 1 hour	Used to identify the device interacting with the Intercom Messenger in order to improve security.

Functional

Functional cookies allow enhanced functionalities and personalization, such as videos or live chat, and other third-party features. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these functionalities may not work properly.

Name	Domain	Duration	Description
loglevel	connectworks.com	never	Maintains settings and outputs when using the Developer Tools Console on current session.
__cf_bm	.vimeo.com	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

Analytics

Analytical cookies help us understand how our website performs, how you interact with our site, and whether there may be technical issues. If you do not allow these cookies, we will not be able to monitor our performance or understand how you use our website or services in order to make improvements to our user experience.

Name	Domain	Duration	Description
_gid	.connectworks.com	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_gat_UA-47837959-1	.connectworks.com	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_ga_T1FN1ETT52	.connectworks.com	2 years	This cookie is installed by Google Analytics.
_ga	.connectworks.com	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
CONSENT	.youtube.com	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
gtm_id	intercom.com	1 year	Tracks how to interact with Intercom websites and ensures you are seeing page states that are relevant to your experience.
_gat_gtag_UA_47837959_4	.connectworks.com	1 minute	Set by Google to distinguish users.
vuid	.vimeo.com	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

Performance

Performance cookies help us to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for you.

Name	Domain	Duration	Description
__cflb	service.cohere.so	12 hours	This cookie is used by Cloudflare for load balancing.
AWSALB	goconnectworks.com	7 days	AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.

These cookies are used to deliver advertising that is more relevant to you and to measure the effectiveness of our advertising campaigns. They may be set through our site by our advertising partners. If you do not allow these cookies, you will experience less targeted advertising.

Name	Domain	Duration	Description
YSC	.youtube.com	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
VISITOR_INFO1_LIVE	.youtube.com	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.

Last Updated: 14 December 2022

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